Information Security Analyst II

Company Overview

Shenandoah Telecommunications Company (“Shentel”) provides high‑speed Internet and telecommunications services to rural communities in the Mid‑Atlantic United States. The Shentel family of brands includes Shentel cable services, Glo Fiber fiber‑optic Internet, and business services for small, medium, and large enterprises.

Reduce the impact of information security incidents and system compromises through security monitoring, incident investigation, tabletop exercises, and “purple team” engagements. Contribute to documentation and playbooks, assess endpoints, servers, and network infrastructure, and uphold all local, state, and federal regulations concerning security and data privacy.

• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).
• Conduct industry best‑practice security and data privacy assessments for third‑party vendors, contractors, consultants, auditors, and applications.
• Contribute to network and application penetration tests, vulnerability assessments, and patch management strategy.
• Monitor and advise on information security and data privacy issues related to systems and data flows.
• Conduct security and data privacy research to stay current on latest events, issues, and trends.
• Assist user and security posture awareness for IT teams and stakeholder partners.
• Participate in breach analysis activities to identify root causes.
• Support disaster and business continuity recovery planning and execution.
• Analyze and provide input for cloud access and monitoring security models, including protection recommendations for IT architecture.
• Provide support for SOX, PCI, CPNI, and other data privacy regulatory compliance.
• Actively participate in red team / blue team engagements and threat modeling activities.

• Bachelor’s degree in Computer Science, Network Administration, Cybersecurity, or a related field (Master’s preferred).
• 5–7 years of experience in Software Development, Network Administration, or Cybersecurity.
• Experience securing applications (frontend/backend, SaaS), servers, or networks.
• Experience in event‑log monitoring and analysis of computer systems.
• Experience with industry security frameworks (NIST, CIS, OWASP, MITRE ATT&CK) and data handling requirements (PII, PHI, CPNI, PCI).
• Experience in information security or data privacy investigation.
• 2–3 years of Splunk or SIEM experience preferred.
• POne of SOX compliance or mobile device management (MDM) experience preferred.

• Proficiency in reviewing logs and system activity to identify critical events.
• Strong analytical and evidence‑based decision making.
• Intelligence gathering on threats and threat actors.
• Process development and analysis.
• Application‑level security testing to prevent data/code theft or manipulation.
• Risk identification and governance compliance.
• Excellent verbal and written communication.
• Team collaboration and project planning, including security architecture.
• Policy, procedure, standard, and guideline development.

• WSUS, SCCM, Windows, Endpoint Protection, Compliance systems, Active Directory, Office 365.
• SIEM solutions and vulnerability test suites.
• SOX, PCI, and other compliance regulations.

• CompTIA Network+ and Security+ required.
• CHFI or CEH preferred.

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected veteran status.

If you require accommodation or assistance to complete the online application process due to a medical condition or impairment, please contact aHR Representative at 540‑984‑5241 or email  When you contact an HR representative, please identify the type of accommodation or assistance you are requesting; we will assist you promptly.