Digital Growth Strategist

Full-time position at Five Q, the company behind Journity.

Reports to:

Vice President, Sales and Marketing.

The Digital Growth Strategist is an experienced marketer who will help us use digital technologies to serve our clients’ organizational growth goals. You will identify needs and new opportunities, research and identify trends, design and implement digital growth strategies utilizing the latest digital growth technologies. For this position, you should be a self-starter geared toward processes; be creative and comfortable working with a team;

and be passionate about serving nonprofits and faith-based organizations.

• Understand client partners’ mission, purpose and organizational goals.
• Set digital marketing strategies using all necessary channels (e.g. website, emails, SEO/SEM, social media, retargeting etc.).
• Research products, services and current strategies to identify new opportunities.
• Analyze web traffic metrics and suggest solutions to boost web presence.
• Monitor SEO/SEM, email, Google Analytics and digital retargeting metrics to forecast trends.
• Innovate and implement strategies and tactics to positively impact client goals using SEO/SEM, email marketing, personalization and digital retargeting.
• Keep up-to-date with our audiences’ preferences and proactively suggest new campaigns.
• Work closely with Account Executives, Designers, Developers and Contractors to create strategy documents, write compelling content, implement and monitor ad performance, optimize campaign effectiveness, create final KPI reports, provide an outstanding customer experience and ensure brand consistency.
• Implement, maintain and expand best practices in digital marketing.
• Implement, maintain and expand “The Five Q Way” for Digital Growth by designing and documenting Digital Growth processes and keeping documentation updated.
• Stay up-to-date with digital technologies developments.
• Have a mindset for growth of the organization and be able to identify ways to increase their impact in the digital space.
• Assist in sales conversations around digital growth opportunities.
• Speak on topics related to digital growth as needed.

• Participate in team meetings.
• Travel for training or client meetings when necessary.
• Work with limited supervision.
• Accurately track time through company time tracking system.
• Present a professional image of Five Q to current and potential clients at all times.
• Speak on topics related to digital growth as needed.

• Contribute to the team achieving a target Net Promoter Score (NPS) score for assigned clients and projects.
• Maintain target Gross Margin on client engagements.
• Respond to direct client communication as soon as possible, and no longer than 1 business day.
• Achieve an approximate distribution of work time as follows: 80% of work time to billable client work; 10% to learning and growing your craft; and 10% to internal meetings and administrative tasks over an expected 40-45 hour work week.

• Bachelor’s degree in business, marketing, communications, or equivalent experience.
• No less than 5 years experience providing digital marketing strategies and/or implementation for ministry and/or nonprofit organization(s).
• Strong communication, relational and EQ skills are required.
• Experience developing and delivering on complex digital marketing projects in both scope and budget.
• Demonstrated experience delivering positive results for digital marketing projects within scope, on-budget and on-time.

• Experience working in a digital agency.
• Desired knowledge of:
• Basic design principles for the web
• Basic software programming and content management systems
• Principles…