Customer Service Representative

Lend Nation is looking for an energetic, positive Full‑Time Customer Service Representative to join our team! This position will work at Store 4107 located in Atmore, AL.

The Customer Service Representative opportunity is a full‑time entry‑level position that has great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past‑due payments
• Work rotating shifts and some Saturdays (Sundays off)

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation, a valid driver’s license, and maintenance of auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

• Monthly bonus program
• Steady hours, paid time off, paid holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

QCHI / Lend Nation is an Equal Opportunity Employer.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banking institutions.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310‑Loan in Canada.

QCHI provides consumers easy and hassle‑free access to a variety of short‑term loans as well as additional services such as check cashing and bill payment. Knowing that today’s customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI at