Personal Lines Account Manager JN

Personal Lines Account Manager

Join a well‑established insurance organization in Attleboro, MA, experiencing steady growth. This role offers a hybrid schedule: 4 days in office (9:00 am–5:00 pm) and 1 work‑from‑home day. Ideal for candidates who are organized, service‑oriented, and eager to join a respectful, growing team.

• Competitive annual salary: $55‑65k
• Health insurance
• 401(k) with company match
• Paid time off
• Supportive, team‑driven workplace culture

• Minimum 3 years of insurance experience
• Demonstrated experience servicing personal insurance accounts
• Familiarity with agency workflows and insurance carrier interactions
• Strong organizational skills and attention to detail
• Client‑focused mindset with clear, professional communication
• Experience using AMS
  360 (strongly preferred)
• Insurance license not required at hire; willingness to obtain is encouraged

• Service and manage an assigned book of personal insurance accounts
• Act as the main point of contact for client inquiries, endorsements, policy changes, and coverage questions
• Process policy changes, certificates, audits, cancellations, and reinstatements as needed
• Review insurance policies for accuracy, coverage consistency, and compliance
• Work closely with internal service support staff for efficient back‑office processing
• Communicate with insurance carriers to address policy issues and service requests
• Maintain accurate and detailed client records using AMS
  360
• Collaborate with team members to ensure seamless workflows and accountability
• Deliver a professional, responsive client experience aligned with service standards

JOB  #post