Retail Receiving Associate

Overview

Wayfair is hiring a Retail Receiving Associate for our Returns Outlet retail store in Attleboro, MA
. Join a dynamic team that delivers the world’s biggest home assortment to customers while experiencing rapid growth and continuous learning.

20 hours per week at $18.50 per hour.

Weekends and day shift availability required. Store hours:
Monday‑Saturday 10:00am–8:00pm;
Sunday 11:00am–7:00pm.

• Growth opportunities (conversions, promotions, and more)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

• Act as a brand ambassador, creating a best‑in‑class customer experience inside the store.
• Manage stock levels, merchandise adjacencies, presentations, signing, and assortment across all departments, maintaining Wayfair and Tanger Outlets visual standards.
• Support customer fulfillment across all channels, including order pick‑up and incoming inventory.
• Maintain visual standards, replenishment, safety, and backroom standards.
• Participate in all operational aspects of the store: processing new products, floor sets, replenishment, substitutions, and general upkeep.
• Exemplify a positive and professional attitude toward customers and team members.
• Share innovative ideas and solutions to continuously improve team operations.
• Engage in a high‑energy, dynamic environment with frequent changes in products, promotions, and operations.
• Assist with furniture delivery to customers’ vehicles.

• 1+ year of stock receiving experience; retail or customer service experience preferred.
• Positive attitude and passion for excellent customer service.
• Strong organization, self‑motivation, communication, and relationship management skills.
• Ability to work within a team environment.
• Proficiency in Google and Microsoft Office applications preferred.
• Professional representation of Wayfair through polished communication and appearance.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Positive, professional attitude with enthusiasm for customer support.
• Technical acumen to learn necessary software for inventory and pricing.
• Ability to process information and merchandise through a computer system and POS register system.

• Frequently stand, walk, talk, and hear; handle or reach with hands and arms; occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Must be comfortable lifting up to 75 pounds unassisted and maneuvering product up to 150+ pounds unassisted or via team lift.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Wayfair is fully committed to providing equal opportunities and will make reasonable accommodations for qualified individuals with disabilities, unless undue hardship would result. Please complete our Accommodations for Applicants form if a reasonable accommodation is needed.

Wayfair is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Seniority level:
Associate.

Employment type:

Full‑time. Job function:
Management and Manufacturing. Industry: Retail.