Sales & Installations Administrator

Sales & Installations Administrator

Overview

We are seeking an organised and proactive Sales & Installations Administrator to support our Sales & Installations Teams. The successful candidate will be responsible for scheduling installations and acting as a key point of contact between customers and fitting teams. Previous experience within the glazing, door and window, or wider construction industry is highly desirable.

Key Responsibilities

Coordinate and schedule installation appointments efficiently

Communicate with customers and fitting teams via telephone and email

Support the Installations Team with day-to-day scheduling and administration

Monitor installation schedules and resolve any issues or changes

Maintain accurate records using internal databases and spreadsheets

Ensure a high level of customer service at all times

Skills and Experience

Previous experience in the glazing, door and window, or construction industry preferred

Strong telephone manner and confident communication skills

Ability to multitask and manage changing priorities

Comfortable working unsupervised and using own initiative

Able to work effectively under pressure

Excellent organisational skills with strong attention to detail

General administrative experience, including databases, spreadsheets, Microsoft Word and Outlook

Personal Attributes

Adaptable and flexible approach to work

Reliable, professional and customer-focused

Strong problem-solving skills

Salary & Benefits

Competitive salary, dependent on experience starting at £13.50/hour

Full-time, permanent position 8.30am-4.30pm Monday to Friday

Company workplace pension scheme

Paid 21 days holiday entitlement plus Bank Holidays

On-the-job training and ongoing support

Opportunity to develop within a growing and established company

Supportive team environment