Sr. Sales Manager – NAPA North America – GPC Global

* Serve as the primary point of contact for the NAPA North America account (US and Canada), and coordinate GPC’s global business, by fostering long-term and trusting relationships both internally and externally.
* Understand the unique needs, challenges, and goals of NAPA North America and GPC global to deliver tailored solutions that maximize satisfaction and value.
* Develop and execute strategic business plans to drive revenue growth with NAPA US and Canada while coordinating global business planning efforts with other PHINIA divisions.
* Work with other PHINIA global divisions to establish, track and help execute goals to exceed GPC expectations.
* Identify new business opportunities at the product line level and expand share of wallet through upselling and cross-selling.
* Achieve and exceed sales targets, KPIs, and other performance metrics set by the business.
* Stay informed about industry trends, competitor activities, and new product developments within the account, both locally and globally.
* Leverage industry insights to recommend solutions that address customer needs and position the company as a market leader.
* Collaborate with internal teams such as marketing, supply chain, finance and operations to deliver seamless and timely solutions to customers.
* Provide feedback from customer to help improve products, services, and processes.
* Coordinate with logistics and distribution teams to ensure products are delivered efficiently and in line with customer expectations.
* Develop demand forecasts in collaboration with NAPA North America and coordinate with supply chain demand planning teams.
* Lead contract negotiations and manage the execution of agreements with strategic customers both locally and globally.
* Ensure customer compliance with terms and conditions while maintaining a profitable business relationship.
* Address contract issues and resolve conflicts to ensure mutual satisfaction.
* Actively monitor customer satisfaction through regular communication, surveys, and feedback loops.
* Proactively resolve any customer issues, complaints, or concerns in a timely and effective manner.
* Coordinate with internal teams for major customer events and participate in industry events and meetings, some global, to promote our presence and network with key customer and industry players.
* Bachelor’s degree in Business, Marketing or a related field (or equivalent experience). MBA or advanced sales certifications are a plus.
* Minimum of 7 years in account management, sales, or business development in the automotive aftermarket.
* Proven track record of managing high-value, strategic accounts and achieving sales targets.
* Strong understanding of the aftermarket supply chain, product offerings, and industry trends.
* Excellent communication, negotiation, and presentation skills.
* Strong analytical and problem-solving abilities with a customer-centric mindset.
* Ability to work independently and as part of a team in a fast-paced, results-driven environment.
* Proficient in CRM software (e.g., Salesforce), Microsoft Office Suite, and other sales-related tools.
* Knowledge of automotive parts, accessories and channels.
* Experience working with major retail accounts, wholesale distributors and large aftermarket buying groups.
* Willingness to travel frequently (up to 40% of the time), occasionally at a global level, to meet with internal and external customer teams.
** CAREER OPPORTUNITIES
** We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with PHINIA now!

Join the PHINIA team and be a part of an industry-leading company in fuel systems, aftermarket distribution, and combustion technologies. As we drive the transition to alternative fuels and hydrogen combustion, we're seeking talents who want to have a positive impact on the future of transportation. Established relationships with global OEMs and a focus on balanced and synergistic exposure among multiple markets, PHINIA is the place to be.”
#J-18808-Ljbffr