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Pet Tech Omnichannel CX Specialist

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Whisker
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A pet tech company is seeking a Customer Experience Omnichannel Specialist to provide top-notch support to customers using their innovative products like Litter-Robot and Feeder-Robot. The ideal candidate will have a high school diploma and three or more years of customer service experience, along with excellent communication skills. This role includes handling customer inquiries through phone, chat, and email while collaborating with teams for product improvements and technical support.

Benefits include premium health insurance, generous paid time off, and a pet-friendly office environment.
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