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Technical Support HelpDesk/Support

Omnichannel CX Specialist — Pet Tech Support

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Litter Robot 4
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A pet tech company in Auburn Hills, MI, is seeking an Omnichannel Specialist to provide top-notch customer service and technical support. The role involves assisting customers with Litter-Robot and Feeder-Robot, contributing feedback to product teams, and ensuring high-quality customer interactions via phone, chat, and email. Ideal candidates should have 3+ years of customer service experience and excellent communication skills, with benefits including medical insurance and pet-friendly work environment.
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