Repair Performance Coach

Field Performance Coach

Field Performance Coach at OEC supports the Chrysler Technology Center Advanced Service Team by assessing current and future vehicle models for collision repair processes and warranty cost control. The role ensures service procedures align with best practices and collaborates with engineering, suppliers, parts, and manufacturing to maintain cost‑effective, high‑quality service part availability.

Location: Auburn Hills, MI – Full‑time on site at a customer location.

• Support commodity strategies for collision repair procedures, including design for serviceability and cost optimization.
• Evaluate and validate collision repair processes in accordance with OEM standards and industry best practices.
• Identify, update, and document collision repair processes and procedures according to OEM/industry standards and best practices.
• Collaborate with product design and body engineering teams to ensure serviceability by assessing future model designs.
• Support service part readiness and repair validation for BIW structural and non‑structural components.
• Research and stay up to date on industry trends for collision repair.
• Analyze and interpret collision damage data to inform commodity strategy and prioritize service part development.
• Stay current with technologies, and regulatory requirements affecting collision repair commodities.
• Respond to Field Inquiries with Collision Shops for Repair Process Resolutions.

• High School diploma/GED required.
• Ase certification, I‑CAR certification, collision repair certificate or associate degree preferred.
• OEM certification(s) a plus.

• At least 3‑5 years in collision repair, collision repair shop management, or BIW service part development.
• Familiarity with OEM service strategies and aftermarket repair procedures.
• Experience with advanced materials (e.g., aluminum, HSS, UHSS, composites) is highly preferred.
• Strong knowledge of vehicle structural systems and collision energy management.
• Proficiency with CAD tools (e.g., CATIA, NX) a plus.
• Ability to interpret technical drawings, specifications, and BOMs.
• Excellent written and verbal communication skills.
• Excellent problem solving, analytical, and project management skills.
• Strong collaborative skills with the ability to work across departments.
• Ability to use collision repair equipment and materials (including various welder types/processes such as STRSW and GMAW, cutting, measuring, paint systems, etc.).
• Office setting with regular interaction with service and production engineers.

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self‑identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.

When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self‑identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/affirmative action employer.

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.