Quality Engineer

V2

Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2

Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at  to know more. Responsibilities include but are not limited to:
Facilitating cross functional project meetings Compile project status reports, coordinate project schedules, agendas, minutes and correspondence Identify and analyze system requirements, and define project scope, requirements, and deliverables involving multiple stakeholders Lead the resolution of warranty related issues - Accountable for problem solving process, proposed solution, validation, and weekly progress Lead Triage - warranty claims review, sorting claims and bucketing, review and call vehicles at dealers, support Client/Suppliers review at Quality Engineering Center and Manufacturing locations.

Establish & validate containment & permanent actions at Client / Supplier Plants by physically reviewing the product/process changes, internal metrics and control plan update Maintain project timelines Preferred

Basic Qualifications:

Bachelor of Applied Science (B.Sc.) in Mechanical Engineering or Electronics Engineering from accredited University Experience diagnosing and resolving issues related to Transmission Control Modules (TCM/TCU), Drivetrain Control Module (DTCM), and associated software/calibration functions.

Experience with warranty claims analysis, including claim triage, sorting, bucketing, trend analysis, and support of root cause investigations 1 to 2 years of experience in testing/validation/test method development, including fixture design, instrumentation, data acquisition, etc. Knowledge about Transmission and Driveline system and components Strong written and verbal communication/presentation skills Proficiency in MS Office applications, specifically MS Excel and Project Excellent multitasking and task prioritization skills

Preferred Qualifications:

Green Belt / Kepner Tregoe Familiar w/ Quality-related metrics Project Management Open to newly grads as well. V2

Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.  - to view all of our open opportunities and to learn more about our benefits.