ADAS Infield Quality Engineer

The candidate will be responsible for monitoring, analyzing, and resolving warranty quality concerns involving Advanced Driver Assistance Systems (ADAS), including long- and short-range radar, cameras, ultrasonic sensors, associated processing ECUs, software, wiring, and related vehicle interfaces. Responsibilities include but are not limited to:

• Analyze warranty claims, dealer repair data, diagnostic trouble codes, returned parts, customer feedback, and field performance trends to identify emerging ADAS quality issues.
• Lead root-cause investigation and corrective-action activities with engineering, manufacturing, suppliers, service, and validation teams using structured problem-solving methods such as 8D, 5-Why, fishbone analysis, fault-tree analysis, and is/is-not analysis.
• Manage ADAS warranty issues from initial detection through containment, validation, corrective action, clean point, and effectiveness monitoring.
• Coordinate part returns, teardown analysis, vehicle testing, software and calibration reviews, and supplier investigations to determine failure mechanisms and systemic causes.
• Track issue status, timing, risk, claim volume, repair effectiveness, and cost impact; provide clear updates and escalation summaries to cross-functional teams and senior leadership.
• Support field actions, technical service information, dealer diagnostics, and repair procedure improvements to reduce repeat repairs and improve first-time fix performance.
• Verify corrective actions through data analysis, vehicle or bench testing, and post-implementation warranty monitoring.
• Identify opportunities to improve ADAS design robustness, diagnostics, serviceability, supplier quality, manufacturing controls, and customer satisfaction.
• Work closely with ADAS design and release, functional integration, systems engineering, suppliers, plants, dealerships, and warranty teams to resolve complex hardware, software, calibration, communication, and integration concerns.

The candidate will be responsible for monitoring, analyzing, and resolving warranty quality concerns involving Advanced Driver Assistance Systems (ADAS), including long- and short-range radar, cameras, ultrasonic sensors, associated processing ECUs, software, wiring, and related vehicle interfaces. Responsibilities include but are not limited to:

• Analyze warranty claims, dealer repair data, diagnostic trouble codes, returned parts, customer feedback, and field performance trends to identify emerging ADAS quality issues.
• Lead root-cause investigation and corrective-action activities with engineering, manufacturing, suppliers, service, and validation teams using structured problem-solving methods such as 8D, 5-Why, fishbone analysis, fault-tree analysis, and is/is-not analysis.
• Manage ADAS warranty issues from initial detection through containment, validation, corrective action, clean point, and effectiveness monitoring.
• Coordinate part returns, teardown analysis, vehicle testing, software and calibration reviews, and supplier investigations to determine failure mechanisms and systemic causes.
• Track issue status, timing, risk, claim volume, repair effectiveness, and cost impact; provide clear updates and escalation summaries to cross-functional teams and senior leadership.
• Support field actions, technical service information, dealer diagnostics, and repair procedure improvements to reduce repeat repairs and improve first-time fix performance.
• Verify corrective actions through data analysis, vehicle or bench testing, and post-implementation warranty monitoring.
• Identify opportunities to improve ADAS design robustness, diagnostics, serviceability, supplier quality, manufacturing controls, and customer satisfaction.
• Work closely with ADAS design and release, functional integration, systems engineering, suppliers, plants, dealerships, and warranty teams to resolve complex hardware, software, calibration, communication, and integration concerns.

• Bachelor of Science in Electrical Engineering, Computer Engineering or Automotive Engineering from an ABET accredited university
• A minimum of 5 years design and release experience with automotive ECUs (electronic modules)
• Outstanding written and verbal communication skills
• Ability to effectively operate both independently and as part of a team in a remote environment
• Ability to adapt quickly in a fast-paced work environment; requires minimal direction
• Logical thinker who can sort through complex issues in pursuit of a resolution
• Detail oriented,…