SEA Guest Experience Host

Overview

We’re searching for fun‑loving, energetic, and enthusiastic individuals to join our Guest Experience Team – where every day is full of fascinating marine life, interactive experiences, and magical memories for our guests.

• Bring the ocean to life for our guests by delivering fun, interactive talks and animal encounter sessions.
• Help keep the aquarium sparkling clean, safe, and magical for everyone.
• Share your passion for the oceans and conservation in a friendly, engaging, and upbeat way.
• Greet and connect with guests with enthusiasm, energy, and a smile — creating memorable experiences every day.
• Manage queues safely while keeping the guest experience smooth, fun, and enjoyable.
• Ensure all public areas are well‑stocked, tidy, and ready to welcome guests at opening and throughout the day.
• Follow all opening and closing procedures to keep operations running like clockwork.
• Keep the aquarium safe for guests, animals, and team members by adhering to all Health, Safety & Security policies, including COVID‑19 protocols.

• 6 months – 1 year experience working in attractions, entertainment, or customer service‑based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self‑motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

Pay Range: USD $12.80/Hr.

Seniority level: Entry level

Employment type: Part‑time

Job function: Design, Art/Creative, and Information Technology

Merlin Entertainments is a global leader in location‑based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters  want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.