Associate III

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We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions.

We’re always on a journey to becoming our best, and you can count on this: here your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Senior Sales Associate

The successful individual will leverage their proficiency in retail to…

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade Experience.
• Able to develop a personal connection with guests through effective use of the selling skills.

• Achievement of personal sales goals.
• Extensive product knowledge.
• Partner with Store Manager and Assistant Manager to elevate selling culture.
• Partner with Store Manager and Assistant Manager to initiate business driving events in store.

• Ability to understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Build strong relationships with clients as a brand ambassador of the company.
• Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
• Adhere to all company policies and procedures with honesty and integrity.

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
• Strong communication skills.
• Proven ability and contribution to an elevated selling culture.
• Elevated sense of personal style.
• Outstanding professional will possess minimum 2-3 years’ experience in luxury goods or a comparable retail environment.
• Bachelor’s degree in related field preferred.
• Physical requirements:
  
  Available to work store schedule, as needed, including evenings and weekends; standing for extended periods of time; able to safely lift boxes up to 50 pounds; comfortable climbing ladders.

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears…