Global Account Manager – Strategic Accounts

Overview

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. The role sits within ABB’s Robotics business in a fast‑moving, innovation‑driven environment. This position reports to the Global Marketing and Sales Head.

• Lead a virtual team of Account Managers to drive profitable growth across all relevant Local Business Lines.
• Establish the global offering (Robots, Accessories, Function Packages, Robot Cells, Full Turn‑key Solutions from Global Solution Centers GSC and Customer Service CS) for the Global Key Account and create a 5‑year Strategic Plan.
• Develop a detailed Global Account Plan and implement a tracking system to chart progress at the LBL and BL level.
• Create a Player Map and implement a program to connect the Key Account and ABB RARO executives on a regular basis to develop business and relationships, and coordinate local sales representatives.
• Act as the global representative to the Key Account with principal decision makers at the executive office and principal factory locations.

• Bachelor’s degree with 10+ years of commercial experience in Account Management and Key Account Management.
• Preference for candidates with first‑hand knowledge of robotics in the Consumer Segment global manufacturing environment.
• Strong technical background in robotics or advanced mechatronics systems; desired AI knowledge (Perception AI, Physical AI).
• Seasoned commercial campaigner in complex decision‑making units (DMU’s) within large global customer organizations and within a highly matrixed internal organization.
• Experience with customers, including sales, problem resolution, negotiation skills, and relationship building.
• Willingness to travel up to 35% and fluent in English.

We want you to bring your full self to work – your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and…affirmative action employer for Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, marital status, citizenship, age, race, or ethnicity. These statements comply with federal and state law and include all protected characteristics. For more information regarding your EEO rights as an applicant, please visit ABB’s career website.