Sales Support Specialist - Mobile Robotics

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world‑class experts in a fast‑moving, innovation‑driven environment.

In this role, you will play a key role in ensuring smooth sales operations and exceptional customer experience. This position supports the mobile robotics commercial team by managing order processes, coordinating product demos, maintaining partner resources, and assisting with project administration. The ideal candidate is detail‑oriented, highly organized, and thrives in a fast‑paced environment.

The work model for the role is in Auburn Hills, MI. This role is contributing to the Mobile Robotics product line in the United States.

• Demo Coordination:
  Plan and schedule demo units, organize shipments and returns, manage demo contracts with customers, and maintain demo inventory. Coordinate with stakeholders that the demo for customers will be running as specified.
• Proposals and Customer Relationship:
  Prepare offers and costing estimates for onsite demos, product-in-a-box (L1), and educational packages. Update Partners portal and documentation. Release price list for Partners. Follow‑up and qualify leads to Key Account Managers and Territory Sales Managers. Prepare sales reports, pipeline reports and Salesforce updates.
• Sales Operations Support:
  Prepare booking/de‑booking packages, submit for approvals, and maintain accurate tracking of orders and booking status. Back‑to‑Back projects management support, release prompt purchase orders for pass‑through projects, manage invoices and communications required for back‑to‑back projects between internal units.
• Marketing Support:
  Coordinate marketing materials production for mobile robotics, end‑of‑project photos, videos, permissions, etc. Update introductory presentations, show pad and documents with the latest contents targeting US market.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

• Bachelor’s degree in business administration, Marketing, or Engineering (or equivalent experience).
• Ability to demonstrate your experience in technical sales.
• Strong organizational and multitasking skills with attention to detail.
• Possess an enhanced knowledge of CRM tools (Salesforce preferred) and MS Office Suite.
• Excellent communication and coordination abilities to work with cross‑functional teams.
• You are at ease communicating in English, both written and verbal. Spanish is a plus.

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

Competitive, comprehensive, and crafted with you in mind.

ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to ... [EEO statement continues] ... For more information regarding your EEO rights as an applicant, please visit the following website: https://(Use the "Apply for this Job" box below). Your Rights
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As an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities, applicants may request to review the plan of a particular ABB facility ...

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Appliances, Electrical, and Electronics Manufacturing

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