Member Service Representative; Part-Time Auburn Branch

# MSR
- Part Time Auburn, AL 36830## Description The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This part-time position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail;

performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.
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* Key Responsibilities:

*** Provides front line member service and is the first impression in the branch
* Processes deposits, withdrawals, and payments for member accounts
* Prepares and completes documentation for products and services
* Opens and closes member accounts
* Assists members with basic debit/credit card needs
* Balances cash drawer daily
* Provides general Credit Union information to members
** Essential Qualifications and

Competencies:

*** High school diploma required
* Some college experience preferred
* Cash handling and/or service experience required
* Professional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit Union
* Accurately conveying detailed or important instructions
* Requires specific vision abilities such as close vision, adjusting focus for close computer work, and some color vision
* Ability to use primarily the fingers for typing, picking up small objects, or pinching fingers together
* Ability to sit for up to eight hours