Housing Ambassador, Customer Service​/HelpDesk

Overview

Auburn University Housing is excited to begin the search for Housing Ambassadors!Housing Ambassadors are students who serve as representatives for housing and are well-informed about vital aspects of on-campus living. The Housing Ambassadors provide a welcoming environment to prospective students and their families, while giving informative and engaging tours of our six different residential areas. While in the office, Housing Ambassadors assist students and families with their on-campus housing to ensure that students and families are well-informed.

Compensation
Housing Ambassadors will earn a base hourly wage of $9.25, with incremental raises each year based on length of service.

• Leading tours of the residence halls for prospective students and their families.
• Answering the Auburn University Housing (AUH) main phone line at the front desk.
• Answering the Housing email account.
• Assisting with guests’ questions.
• Helping otherAUHstaff with projects and administrative duties.

• Housing Ambassadors must be enrolled as an Auburn University student.

• Must be proficient in Microsoft Excel and Microsoft Outlook.
• Must have an understanding of customer service, public speaking, and a go-getter attitude.
• Must have aGPAof 2.5 or higher.
• Must be available to work at least 10 hours a week during office business hours. Office business hours are from 7:45am-4:45pm Monday through Friday.

Why shouldYOUconsider student employment at Auburn University?

• Gain valuable work experience!Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network!Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference.Have the satisfaction of knowingYOUare a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.