Financial Aid Systems Specialist: Data-Driven Analytics

Overview

Be part of what’s next for Financial Aid & Scholarships at Auburn University!

The Office of Enrollment Management is expanding and building a new model for Financial Aid & Scholarships with a focus on strengthening services, improving the student experience, and preparing the department for the future. These newly created positions provide an opportunity to join the team during this exciting transformation and help shape the way Financial Aid & Scholarships serves Auburn students.

The Financial Aid & Scholarships Systems Specialist plays an important role in supporting the technology and systems that power student aid operations. This position provides technical, operational, and analytical support for financial aid and scholarship systems, including system operations, reporting, data exchanges, testing, and process improvements.

We’re looking for a technical and analytical professional with experience working with financial aid systems, scholarship software platforms, and Banner. Experience in higher education is preferred, along with a strong understanding of data, financial processes, and system operations.

This is an on-campus opportunity for a technology-minded professional looking to use their expertise to improve systems, strengthen processes, and help build something new within Financial Aid & Scholarships.

Special Instructions:

Upload a single document containing your resume and a cover letter tailored specifically to this position under the"Resume Upload" section (maximum file size: 5 MB).

• Performs assigned processing activities within Financial Aid and Scholarships systems, including executing awarding processes, packaging logic, and student communications, in accordance with established business rules, timelines, and review procedures.
• Reviews, validates, and analyzes system data, routine reports, and business processes to identify discrepancies, process gaps, compliance concerns, and opportunities for improved accuracy, efficiency, automation, and modernization; maintains related documentation and communicates findings to the manager or designated Financial Aid and Scholarships leadership.
• Supports the development, review, maintenance, and validation of SQL queries, data rules, ad hoc analyses, and reporting tools (e.g., dashboards) to support Financial Aid and Scholarships operations and decision-making.
• Assists with the day-to-day functionality of departmental systems by supporting defined procedures, workflows, and business processes to meet operational and campus partner needs.
• Supports resolution of system-related questions and issues by gathering relevant information, documenting concerns, coordinating follow-up among departmental staff, central technology partners, and external vendors, and tracking outcomes as directed.
• Maintains assigned Financial Aid and Scholarships website content by updating approved information and assisting with the development and annual renewal of forms published for student access.
• Uses Microsoft Excel and other tools to review, analyze, and organize data, including working with formulas, filters, pivot tables, and data validation techniques.
• Assists with system implementations, upgrades, patches, maintenance activities, and administrative process changes by executing assigned test scenarios, reviewing and documenting outcomes, and communicating identified issues to the manager or appropriate stakeholders.

• Bachelor's degree- no specific discipline
• 5 years of experience in supporting administrative systems, data analysis, reporting, or student services operations in a compliance-driven environment.

Budgeted salary range for this position: $63,000-$69,000

• Life-Changing…