Rooftop - Bartender

The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. The amenities will include 16 luxurious rooms, 10 suites, 6 residences, a spa, fitness studio, rooftop pool, rooftop bar, cabana service, and yoga pavilion.

Guests of the hotel will have exclusive access to The Library
, an elegant space that features 5 different food and beverage presentations throughout each day. This includes a European-style breakfast in the morning, transitions to chic sips and small plates in the afternoon, and showcases curated turndown treats in the evenings.

A rooftop garden will crown the top of The Laurel Hotel & Spa and offer sweeping views of Samford Hall and downtown Auburn. Here, an abundance of sustainably produced fruits, vegetables, and herbs will be grown and gathered for food production. During the day, students will have the opportunity to learn about the roof-to-table concept from a horticulturalist, and at night, the lounge and bar will be open to the public for evenings on the town.

The space is also available to host private events.

Duties:

• Engage thoughtfully with all customers visiting The Library or The Rooftop at The Laurel about the concept and partnership with Auburn University.
• Perform mise en place for daily service based on business levels expected.
• Oversee guest experiences following The Library and The Rooftop's standards of service.
• Ensure guest preferences and dietary needs are recognized throughout the Library, Pool Cabanas, and Rooftop Bar.
• Monitor and observe guests' dining experiences. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Maintain a neat and clean work environment.
• Perform lateral service as needed to ensure the smooth and efficient operation of the rooftop as directed by the rooftop manager or immediate supervisor.
• Have comprehensive knowledge of beer, wine, cocktails, and spirits along with food menus across the Library and both outlets on the rooftop.
• Clean, set up, and stock the bar and all related areas as determined by standard SOPs, opening duties, service manuals, and job description.
• Prioritize and balance pool bar guests and rooftop bar guests' orders.
• Check identification to verify legal age requirements of customers.
• Provide personalized service to hotel guests at the pool and cabanas or local visitors at the rooftop lounge, depending on scheduled location.
• Welcome and greet all guests in a timely manner. Create a comfortable and relaxed, but upscale environment.
• Monitor and observe guest experiences. Ensure guests are satisfied with the beverages and service. Anticipate and respond promptly and courteously to any requests.
• Provide personalized service to hotel guests at the pool or library, or local visitors at the rooftop lounge, depending on scheduled location.

Working Conditions:

• Ability to work in a standing position for long periods of time, consecutively.
• Safely lift and maneuver multiple plates of food & carry bus tubs frequently weighing up to 50 pounds.
• Work with students on occasion. Organize and plan your service around training and teaching throughout every interaction when students are present.
• Flexible work schedule with the ability to work nights, weekends, and holidays.
• Weather-dependent job - Must actively prepare for severe weather which could affect business levels on the rooftop and pool.

Qualifications:

• A background in bartending in an upscale rooftop and/or pool environment is preferred.
• Upon selection, able to complete the Responsible Vendor course for all team members 18 years old and above.
• Basic knowledge of food & beverage procedures and functions.
• Possess basic math skills and can handle money and operate a point-of-sale system.
• Positive attitude.