Hotel Valet Manager - Auburn AL

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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Location: Multiple hospitality properties in Auburn

Department: Valet Parking Division

Schedule: Full-time;
Schedule may include evenings, weekends, holidays, and other hours based on operational needs

Classification: Exempt, subject to confirmation that the position satisfies all applicable salary and duties requirements

Annual Base Salary Range: $[45,000]–$[60,000]

Additional Compensation: May be eligible for bonus opportunities under the terms of the applicable bonus plan

Final date to receive applications: Until Filled

Pay Transparency and Equal Pay The posted base-pay rate or range is a good‑faith estimate of the wage or salary PMC reasonably expects to pay upon hire for this position and listed work location. Starting pay will be within the posted range based on relevant experience, Qualifications, and property assignment. The range covers the expected starting rates at all properties included in this posting.

Bonus opportunities, if offered, are separate from base salary and governed by the applicable bonus plan. Bonuses are not guaranteed. PMC supports legally protected compensation discussions and prohibits retaliation for exercising those rights. PMC does not request or use salary history in hiring or pay decisions except as permitted by applicable law.

The Valet Account Manager oversees the daily operations of an assigned hospitality property or parking location. This position is responsible for delivering exceptional client and guest service, supervising employees, managing Schedules and labor expenses, monitoring financial performance, maintaining safe operations, and supporting valet services when operationally necessary.

Lead a safe, efficient, and guest-focused valet operation while building strong client relationships, developing employees, maintaining financial accountability, and ensuring compliance with company policies, contractual requirements, and applicable laws.

• Serve as the primary operational contact for the assigned property.
• Build professional relationships with clients and property stakeholders.
• Ensure contractual service requirements and performance standards are met.
• Respond promptly to client questions, concerns, and service issues.
• Identify opportunities to improve service quality, client satisfaction, and account performance.

• Oversee daily valet and parking operations.
• Prepare Schedules and maintain appropriate staffing levels.
• Monitor attendance, service quality, safety, traffic flow, equipment, and appearance standards.
• Conduct regular inspections of the assigned operation.
• Address operational concerns and implement corrective actions when necessary.
• Perform or assist with valet duties when needed, including safely parking and retrieving vehicles.

• Monitor revenue, payroll, overtime, operating expenses, and other account-level financial information.
• Review financial and operational reports for accuracy and identify unusual activity or discrepancies.
• Maintain accurate records and submit required reports on time.
• Work with regional leadership to manage labor costs…