Talent Acquisition Lead - MSP Strategy & Optimization

We are seeking a highly experienced and strategic Talent Acquisition Program Specialist to lead and optimize our Managed Service Provider (MSP) program. This role is pivotal in driving operational excellence and ensuring the seamless delivery of contingent workforce solutions through our MSP and Vendor Management System (VMS).

The ideal candidate will bring deep expertise in talent acquisition and contingent workforce management, with a proven track record of leading MSP programs, leveraging VMS platforms, and influencing enterprise-wide workforce strategies.

• Own the MSP relationship as the primary point of contact, ensuring alignment with business objectives and service level agreements (SLAs).
• Lead VMS governance and optimization, driving data integrity, compliance, and actionable reporting.
• Influence cross-functional stakeholders (HR, Procurement, Legal, IT, Security, and Hiring Leaders) to deliver scalable contingent workforce solutions.
• Analyze and present performance insights using KPIs, dashboards, and executive-level business reviews.
• Drive continuous improvement initiatives, identifying opportunities for cost optimization, process efficiency, and enhanced candidate quality.
• Champion change management and communication strategies for contingent workforce programs.
• Collaborate on enterprise TA initiatives, including workforce planning and strategic talent projects.
• Stay ahead of industry trends, compliance regulations, and best practices in contingent workforce management.
• Mentor junior team members and lead cross-functional projects to elevate TA capabilities.

• Manage an annual contingent workforce spend in the millions of dollars.
• Oversee MSP provider accounting for over 3000 workers.
• Drive enterprise-level process improvements impacting multiple business units.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive experience in Talent Acquisition, HR Program Management, Vendor Management or Contingent Workforce Strategy.
• Proven leadership in MSP program management and hands-on experience with VMS platforms (e.g., Beeline, Fieldglass, VNDLY, Flextrack).
• Advanced proficiency in data analytics and reporting, with strong Excel and PowerPoint skills.
• Exceptional stakeholder management and influencing skills at all organizational levels.
• Ability to navigate ambiguity, set priorities, and deliver results in a fast-paced environment.

• Experience shaping enterprise-wide TA strategies, including staffing and workforce planning.
• Strategic mindset with operational rigor, capable of balancing big-picture vision with execution.
• Demonstrated success in change management and process transformation.
• Passion for innovation and continuous improvement in talent programs.