Associate Sales Manager

Overview

UGP has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row. We produce the majority of our printed apparel in our Michigan facility with 172,000 SF of screen printing and embroidery production and over 300+ employees. We serve both B2C and B2B customers across the United States and help brands sell online through company branded and marketplace websites.

Associate Sales Manager will be a member of the Sales team, working alongside and reporting to the Sales Manager or Regional Sales Manager. This position is in-person, hourly non-exempt. The schedule will be determined and may vary based on the needs of the business. Possible future path for career advancement includes Sales Manager, Regional Sales Manager;
National Sales Manager.

• Promote UGPs core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI.
• Convert quotes to lead to sales.
• Communicate sales information to the Sales Manager in a timely manner.
• Adhere to the Digital Code of Conduct.
• Provide feedback in a constructive manner to affect change and be a part of the change.
• Actively participate in 1 on 1 weekly meetings with the Sales Manager.
• Assist in coverage when other UGP team members are unavailable (email/phone, and possibly travel).
• Ensure customers have the best experience and outcome possible.
• Engage with local business and community members; attend local events (e.g., Downtown Association meetings, networking groups, chamber of commerce meetings).
• Communicate with customers via phone, email or in person to determine their needs, focusing on what the customer prefers/needs.
• Share ideas for sales and marketing tools with the Sales Manager.
• Work with the Sales Manager to engage with customers and drive sales at events and local opportunities.
• Engage in social media to promote the store location and UGP overall.

• Metrics on the Sales L10 Scorecard vs Goal as set by the Sales Team.
• Increase year over year custom sales each year.
• Customer feedback rating of at least 90%.

• Degree from a 4-year college or university.
• Excellent writing and oral communication skills.
• Previous sales experience.
• Very strong typing speed and accuracy.
• Highly advanced organizational skills.
• Proficient with Gmail and its applications, cloud computing sites and social media.
• Prior management experience is preferred.

• Full-time, hourly position with paid time off and paid holidays.
• Full-time team members are eligible to join the 401(k) Plan with employer 4% matching.
• All team members are eligible for a 40% discount.
• UGP offers Health, Dental, and Vision Insurance to all full-time team members with various PPO plan options.
• We participate in E-Verify. For more information, visit E-Verify.gov. We are committed to fair and equitable treatment of all employees regardless of immigration status.

This is an in-person, full-time role based in Michigan.

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