Utility Services Technician

Utility Services Technician – Auburn University

Join Auburn University as a Utility Services Technician. We are looking for a dedicated Utility Systems Technician to help keep our campus running smoothly. In this role, you’ll be an essential part of installing, operating, and maintaining critical systems, including water, gas, stormwater, and sewer. Your work will include locating and mapping underground utilities, performing inspections, and handling minor repairs to ensure reliability and safety.

You’ll also be responsible for installing and maintaining utility meters, gathering accurate data, and supporting emergency response efforts when needed.

• Use standard electronic devices and reference utility maps to locate underground utilities.
• Provide color‑coded markings on the ground to define utility location.
• Communicate with excavator site personnel to provide additional information.
• Refer complex or difficult utility locates to higher‑level technicians or supervisor.
• Collect GPS data, pictures, and documents installations of the utility infrastructure.
• Communicate with project managers and contractor superintendents to discuss utility requirements, schedule, and status of work.

• Conduct preventative maintenance activities on domestic water, gas, and sewer systems.
• Locate, inspect, and test system equipment (valves, hydrants, meter boxes, etc.).
• Operate valves, make minor repairs, clean, lubricate, paint, and adjust as necessary.
• Use work management system to manage maintenance activities and document findings.
• Report significant findings and issues to supervisor for correction.
• Assign and complete work order without direct supervision or guidance.

• Support domestic water and gas system outages by operating valves to isolate, drain, and vent sections of the system.
• Work with higher‑level technicians and supervisors to determine the specific valves to operate and in what order.
• Support restoration of the utility systems by operating valves to fill and pressurize sections that were isolated during the outage.
• Communicate the status of the system with those involved in the outage.
• Understand proper methods to open and close valves and may use portable power‑driven valve operator to perform this task.

• Quickly respond to reported emergencies, issues, or abnormal conditions in the domestic water, gas, sanitary, and storm sewer systems (leaks, overflows, back‑ups, etc.).
• Inspect the site, evaluate the situation, and report back to supervisor or higher‑level technician.
• Recommend a course of action to make the situation safe and act on the approved plan.
• Coordinate resources for repair as necessary and provide status updates on correction.

• Support the utility metering and billing process.
• Read meters and record consumption accurately and consistently.
• Troubleshoot and resolve minor issues; refer complex issues to higher‑level technicians.

• Assist with system inspections to determine condition and configuration.
• Open and inspect manholes, vaults, utility boxes, and other access points.
• Assist higher‑level technicians with the use of various sewer camera devices.
• Support contractor inspectors with access to manholes and pipes as needed.
• Collaborate with others on system design improvements or modifications.

• Support the installation of new utilities, utility tie‑ins, and utility demolition on campus.
• Work with project managers and contractors to help resolve unexpected conflicts and questions when encountering unknown utilities during excavation.
• Inspect and document damage caused by excavation, boring, or other methods.
• Help develop repair plans with supervisor and higher‑level technicians and monitor the repair process.
• Adhere to all construction and excavation site safety policies and procedures.

These are the essential functions for a Technician Level I. Technician Level II and Level III personnel are expected to handle these same essential functions with increased complexity and independence.

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