Graduate Assistant - Ticket Operations & Sales

Auburn University Athletics - Ticket Operations & Sales Graduate Assistant

A member of the Southeast Conference, invites applications for a Ticket Operations & Sales Graduate Assistant position to begin Fall 2026. This position supports Ticket Office operations and game-day execution.

• Becoming proficient in the Paciolan ticketing system, including building, selling, managing inventory, online sales, promotions, communications, and working with other departments such as marketing and communications to sell and promote the assigned sport.
• Utilization of Salesforce CRM and our partnerships with FEVO, Vet Tix, and Seat Geek to ensure our tickets are distributed in many different ways.
• Provide excellent customer service to our fans, donors, students, and outside entities.
• Responsible for working each home football event.
• Assist in day‑to‑day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office training, and assisting in supervising selected basketball, gymnastics, baseball, and softball events.
• Training Student Staff, equipment setup, and testing for gamedays.
• Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.

• Currently enrolled as an Auburn University graduate student.
• Bachelor's degree in Business, Marketing, Advertising, Sport Management or a related field.

Acceptance into graduate school at Auburn University is required before the candidate can officially be offered the position. The position requires a two‑year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. The position includes a graduate school tuition waiver and a monthly stipend.

• Enrollment in a degree‑seeking program.
• Satisfy the minimum load specifications of the individual departments and make satisfactory progress toward the degree.

The candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekends.