Ward Clerk

Application for the Ward Clerk role at Westview Healthcare Center in Citrus Heights, CA.

• Record medical and administrative information in accordance with established charting and documentation policies and procedures.
• Maintain the Daily Census Report and submit it to the Nurse Supervisor/Charge Nurse.
• Maintain an up‑to‑date roster of residents for your assigned unit.
• Fill out resident charge slips and submit them to the Business Office.
• Answer telephone, page calls, deliver messages to residents, and respond to emergencies as necessary.
• Maintain a current listing of emergency phone numbers for your assigned unit.
• Maintain and forward daily tardy and absentee reports to the Business Office.
• Record appropriate resident identification data on designated medical records, wristbands, , etc., as required.
• Transcribe physicians' orders to care plans, medication cards, treatment plans, etc., as required.
• Report discrepancies found in transcribing physicians' orders, diet orders/changes, and charting to the Nurse Supervisor/Charge Nurse.
• Review medication cards for completeness and accuracy of information and legibility.
• Chart nurses' notes in an informative and descriptive manner reflecting the care provided and the resident’s response.
• Forward new diet orders and/or diet changes to the Director of Food Services.
• Notify the resident’s next of kin when there is a change in the resident’s condition as instructed.
• Admit, transfer, and discharge residents, including arranging transportation, packing belongings, escorting to discharge/transfer area, and loading equipment.
• Complete necessary medical and administrative records upon admission, transfer, and/or discharge.
• Forward completed charts of discharged residents to the Medical Records/Health Information Department.
• Attend various committee meetings of the facility (Infection Control, Policy Advisory, Pharmaceutical, Quality Assurance & Assessment, etc.) as required.
• Assist the Nurse Supervisor/Charge Nurse in developing work assignments, schedules, etc., as required.
• Develop and maintain a good working rapport with inter‑departmental personnel and other departments within the facility.
• Inform nursing service personnel of new admissions, expected time of arrival, room assignment, etc.
• Greet newly admitted residents and escort them to their rooms as necessary.
• Encourage attending physicians to record and sign progress notes and physicians’ orders in a timely manner.
• Inform family members of a resident’s death and call funeral homes when requested.
• Participate in annual facility in‑service training programs (OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.).
• Participate in the implementation and maintenance of the infection control program for monitoring communicable diseases, including TB.
• Inform the Nurse Supervisor/Charge Nurse of equipment and supply needs.
• Ensure all personnel involved in providing care are aware of the resident’s care plan and refer to it before administering daily care.
• Report suspected or known incidences of fraud related to false billing, cost reports, kickbacks, etc.
• Treat all residents fairly, with kindness, dignity, and respect.
• Assist in recording all incidents and accidents and file reports in accordance with established policies and procedures.
• Agree not to disclose resident’s protected health information and promptly report any suspected or known violations to the Administrator.
• Perform other duties assigned by the supervisor/DON/Administrator.

• High school diploma or GED (minimum).
• Exceptional communication and customer service skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Basic knowledge of medical terminology and nursing practices (helpful).
• Strong mathematical skills (fractions, percentages, ratios, and proportions).
• Reasoning skills to solve practical problems and handle a variety of variables.

Employee must occasionally lift and/or move up to 25 pounds, use a desktop or laptop computer, sit, stand, walk, talk, read, or hear. Frequent use of office equipment (copier, scanner, fax, telephone, calculator), assist in evacuation of residents during emergency situations.

Noise level usually low to moderate.

Entry level.

Part‑time.

Location:

Citrus Heights, CA. Salary: $22.00 to $27.00 per hour.