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Walk-In Center Supervisor & Customer Care Lead

Job in Auburn, Worcester County, Massachusetts, 01501, USA
Listing for: TransCore
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Trans Core in Ludlow, Massachusetts is seeking a full-time Associate Supervisor to oversee the EZDriveMA Walk-in Customer Care Center, ensuring exceptional service and effective staff guidance. You will monitor daily operations, assist with account establishment and maintenance, process payments, and support a positive, productive work environment while meeting performance metrics.

The role reports to the Customer Care Supervisor – East and requires training, quality assurance, and escalation

We are currently recruiting a Walk-In Center Supervisor & Customer Care Lead for our team in Auburn, MA, United States.

This posting is for the Walk-In Center Supervisor & Customer Care Lead role at Trans Core, based in Auburn, MA, United States.

We are looking to fill the Walk-In Center Supervisor & Customer Care Lead position at Trans Core in Auburn, MA, United States.

The Walk-In Center Supervisor & Customer Care Lead role at Trans Core is now open for applications in Auburn, MA, United States.

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