Plumbing Comfort Advisor

Plumbing Comfort Advisor

Heritage Home Service – Worcester, MA

Join Heritage Home Service as a Plumbing Comfort Advisor and leverage your experience to deliver exceptional service to homeowners. Hypothesize that you thrive on building lasting customer relationships and offering innovative plumbing solutions – this is your opportunity.

At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top‑tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long‑term success.

As a Plumbing Comfort Advisor, you will drive business growth by promoting and selling our plumbing services to homeowners. You’ll build relationships, understand customers’ needs, and present customized solutions that address their specific requirements.

• Sales Prospecting – Identify and engage potential customers, conducting meetings to assess their plumbing needs.
• Expertise – Develop in‑depth knowledge of our plumbing product offerings while staying current on industry trends.
• Consultative Sales – Offer professional advice and recommend tailored solutions to meet customer requirements.
• Proposals – Create and present detailed sales proposals that effectively communicate our value.
• Sales Negotiation – Negotiate contracts and close sales deals efficiently.
• Customer Relationships – Foster long‑term relationships to encourage repeat business and customer loyalty.
• Tracking & Reporting – Maintain accurate records of sales activities and monitor performance against sales targets.
• Market Insight – Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy.
• Networking – Represent Heritage at industry events to generate leads and expand your professional network.

• Proven sales experience in residential plumbing.
• Strong knowledge of plumbing systems and energy‑efficient solutions.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and collaboratively.
• A passion for customer service and relationship building.
• Proficiency in using sales software and tools.
• Valid driver’s license (some travel required).

• 401(k) with up to 4% match
• Health, Dental, and Vision Insurance
• Short & Long‑Term Disability
• Life Insurance
• 48 hours of holiday time annually
• 120 hours of personal, sick, and vacation time after 90 days
• Financial Hardship Program
• 20% Family Discount on Services
• Referral Bonus Programs
• Take‑home truck, uniforms, phone, and tablet

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

• Entry level

• Full‑time

• Management and Manufacturing

• Consumer Services