Mobile Crisis Case Manager or MHP - Swing Shift

Overview

Join Our Mobile Rapid Response Crisis Team:
Make a Difference Every Day!

We are hiring case managers and MHPs that will provide immediate, on-site support and intervention for individuals experiencing behavioral health crises. Stationed in an active-response mobile van, you will swiftly respond to urgent calls to attend to individuals in acute distress, conducting an assessment of the situation, employing intervention strategies, and directing the individuals and their families to the appropriate follow-up services for further treatment.

This position demands a high level of collaboration with emergency responders, mental health professionals, and community resources to ensure a coordinated and effective response. Your ability to navigate high-stress environments with empathy, quick thinking, and expertise will be essential. Through your interventions, safety planning, and direct support, you'll play a key role in stabilizing crises and connecting individuals with the necessary resources to begin their recovery.

We are seeking compassionate, adaptable, and resilient individuals who are prepared to face dynamic challenges and make a significant impact. If you are ready to serve your community by providing life-changing care to people in need, we want to hear from you! Explore this unique opportunity to make a difference—apply today and be a vital part of transforming lives!

Available

Schedule:

Saturday-Monday OR Friday-Tuesday from 4:00pm-12:30am

Location: Mobile response team based out of our Auburn office (4240 Auburn Way N. Auburn, WA 98002). Travels throughout South King County.

Accepting Applications until December 4th, 2025

Essential Duties & Responsibilities

• Crisis Assessment: Respond to crisis calls and deploy to sites as needed, providing on-site assessment, intervention, and follow up using the least restrictive, clinically appropriate interventions.
• Crisis Intervention Planning: Develop individualized crisis intervention plans and make recommendations for further treatment or services.
• Diversity, Equity, Justice, Inclusion: Relate to others professionally, respecting individual and cultural differences. Understand how cultural background might impact crisis intervention and treatment.
• Collaboration: Collaborate with law enforcement, emergency services, and community organizations to ensure a coordinated response.
• Support: Provide emotional support and guidance to individuals and their families during crises.
• Safety Planning: Conduct risk assessments and make decisions regarding safety and necessary interventions.
• Documentation: Document all interactions and maintain accurate and confidential client records in compliance with organizational policies and HIPAA regulations.
• Community Resource Liaison: Facilitate referrals to appropriate services, such as mental health counseling, substance use treatment, health care, SDOH resources, and support groups.
• Training and
  
  Education:
  
  Participate in training and continuing education to stay updated on best practices in crisis management and behavioral health, health, and SDOH resources.
• Outreach: Engage in outreach activities to educate the community about available behavioral health resources and services.
• Other duties as assigned.

Education & Experience

For Case Managers:

• Education: Bachelor’s degree in Social Work, Psychology, Counseling, or a related field (Master’s degree preferred).
• Experience: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.

For MHPs:

• Education: Master's degree in Social Work, Psychology, Counseling, or a related field required.
• Experience: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.
• Clinical
  
  Experience:
  
  Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care.

Knowledge, Skills, & Abilities

• Flexibility and willingness to work varied hours, including evenings and weekends, to oversee crisis response operations.
• Skills and experience in working with a…