Corporate Administration - Business Technology & Transformation Specialist

Business Technology & Transformation Specialist

Position

Purpose:

To serve as the business technology and data champion by leveraging analytics, AI, automation, and business applications to solve corporate operational problems, improve efficiency, and support better business outcomes.

Position Summary:
The Business Technology & Transformation Specialist serves as the technology, data, and process improvement leader for the Corporate Departments within Oak Harbor. This role is responsible for partnering with the department leaders to identify operational challenges, analyze business processes, and implement practical technology solutions that improve efficiency, productivity, service quality, and decision-making.

The position combines business analysis, data analytics, AI enablement, and low-code solution development to help departments leverage tools such as Data Fi (AI, dashboards, sheets, cards), SharePoint, Microsoft Teams, Power BI, workflows, and other business technologies to solve problems and drive continuous improvement. The ideal candidate acts as a bridge between corporate departmental operations and IT, ensuring business needs are translated into effective technological solutions while promoting data-driven decision‑making.

Success Measures:

• Reduce manual work through automation and AI.
• Improve departmental productivity and service quality.
• Increase adoption of department technology solutions.
• Deliver meaningful dashboards and insights used by leadership.
• Improve data quality and accessibility.
• Successfully implement various applications and workflows.
• Identify and execute measurable process improvements each year.
• Foster a culture of continuous improvement and data‑driven decision making.

Requirements

• 3-7 years of experience in business analysis, data analytics, process improvement, technology solutions, or a related field.
• Experience in an LTL company, corporate environment working in a support function such as; accounting, rates, pricing, interlines or claims is preferred.
• Experience developing dashboards, reports, operational metrics, and data visualizations.
• Experience partnering with business users and IT to identify operational needs and implement solutions.
• Experience with workflow automation or low-code solutions preferred.
• Experience coordinating projects, testing, implementation, training, or change management preferred.

• Bachelor's degree in Business, Information Systems, Data Analytics, Computer Science, Operations Management, or a related field preferred.
• An equivalent combination of education and relevant experience may be considered.

• Strong analytical, problem-solving, process improvement, and data‑driven decision‑making skills.
• Ability to translate business needs into practical technology and process solutions.
• Clear communication, collaboration, project coordination, and customer service skills.
• Proficiency in SQL, Python, and other scripting languages.
• Ability to support technology adoption and organizational change.
• Proficiency with Microsoft 365, Excel, Teams, SharePoint, Power BI, business intelligence and reporting tools, workflow automation tools, and AI/Copilot technologies.
• Familiarity with Data Fi, process mapping, data visualization, and data querying or SQL preferred.

Benefits:

• Medical, dental, vision – You choose which plans suits you and your family.

• • Single person pays up to 2% of gross income.
  • Entire family pays up to 4% of gross income.
• 401K match of 100% on the first 5% contribution.
• Accrue 80 hours of PTO within the first 11 months.
• Holiday pay after your 90 days.

Oak Harbor Freight Lines is an Equal Opportunity Employer