Valet Runner Part-Time, On-Call

Join to apply for the Valet Runner - (Part-Time, On-Call) role at Muckleshoot Casino Resort
.

• Competitive salary starting at $16.66/hr with discretionary performance bonuses twice a year.
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class
  
  B).
• Variety of additional voluntary benefits and retirement plans.

• Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
• Direct vehicle traffic, secure transportation, and assist with luggage.
• Safely park, secure, and promptly retrieve guest vehicles.
• Record guest information and parking details on valet ticket.
• Provide information about the hotel, restaurant, and surrounding areas.
• Deliver efficient, gracious, and professional service to maximize guest satisfaction.
• Maintain professional appearance, respond to guest service issues, and report to management.
• Prioritize safety while driving responsibly.
• Greet visitors, open doors, and assist elderly/disabled guests.
• Operate guest vehicles safely, ensuring security and providing accurate directions.
• Maintain a positive attitude in extreme weather conditions.
• Recommend alternative transportation for intoxicated guests, following policies.
• Promote a positive and safe work environment, ensuring security of vehicles and belongings.
• Follow up with guests to ensure satisfaction.
• Manage opening and closing of parking area/facility.
• Document and report vehicle incidents and maintain shift logs.
• Report accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
• Monitor and maintain safety, security, and cleanliness of parking areas.
• Redirect traffic when parking facility is full and communicate with staff.
• Engage guests and team members professionally.
• Perform assigned duties and responsibilities.
• Smile and engage guests and team members with a positive professional demeanor.
• Perform other duties as assigned.

• MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR).
• Able to drive stick shift transmission and all types of vehicles.
• Thorough knowledge of local areas and roads.
• 3 years’ experience driving vehicles.
• Ability to communicate effectively with others, both verbally and in writing.
• Provide excellent customer service and maintain a professional demeanor.