Receptionist, Healthcare

Overview

Receptionist role at Ultra Cryo & Recovery in Polk County, FL. Join to apply for the Receptionist role at Ultra Cryo & Recovery.

Our state-of-the-art cryo therapy and medical spa is looking for a dynamic and versatile receptionist to join our team and provide top-notch customer service to our clients.

• Passion for wellness - Understands and values holistic health, cryotherapy, and recovery treatments.
• Customer Focus - Loves engaging with clients and providing an outstanding experience.
• Energy and Positivity - Thrives in a fast-paced environment and maintains an uplifting attitude.
• Sales Savvy - Can confidently educate and convert leads into loyal customers.
• Team Spirit - Collaborates well with others to maintain a supportive work culture.
• Reliability & Professionalism - Takes initiative, is punctual, and maintains a high level of integrity.
• Growth-Minded - Open to continuous learning and development in the wellness industry.

• Check-In & Check-Out – Ensure smooth arrival/departure, accurate billing.
• Calls & Texts – Complete assignments from Center Manager (confirmations, follow-ups, reactivations).
• Cancellations/Reschedules – Update system immediately and inform manager of repeat no-shows.
• Daily Promotion – Ask for reviews, encourage Instagram follows, distribute Friend Passes, and promote Convoy of Hope.

• Stand up, smile, and greet every client by name when possible.
• Use positive body language (open posture, eye contact).
• Thank each client sincerely at checkout.

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Administrative
• Industries:
  Wellness and Fitness Services