Accounting Specialist

ACCOUNTING SPECIALIST Classification:
Full-Time

Reports To:

Controller

Location:

Augusta, Georgia Department:
Accounting Focus:
Accounts Receivable

KAMO Manufacturing is seeking a detail-oriented, dependable, and customer-focused Accounting Specialist to strengthen our Accounts Receivable function. This position plays a vital role in maintaining accurate customer accounts, securing timely payments, resolving outstanding balances, and protecting the strong customer relationships that distinguish KAMO. The successful candidate combines sound accounting knowledge and Excel proficiency with excellent communication skills, personal initiative, and a commitment to accurate follow-through.

Working closely with the Controller, Accounting Assistant, and other KAMO teams, this individual helps maintain healthy customer accounts while delivering respectful, dependable service.

• Customer Accounts & Collections Review accounts receivable aging reports, identify overdue balances, and establish organized, timely follow-up schedules.
• Contact customers consistently by phone and email regarding past-due invoices; communicate with courtesy, confidence, and appropriate firmness.
• Secure payment commitments, document promises to pay, and follow through until balances are resolved.
• Understand and apply customer credit terms, contracts, payment methods, and account histories.
• Investigate and resolve invoice disputes, short payments, credits, deductions, and unapplied payments in coordination with appropriate departments.
• Identify delinquent accounts and recommend credit holds in accordance with KAMO policy.
• Partner with Sales and Customer Service to support customer relationships while maintaining clear collection expectations.
• Support accurate payment application, customer account reconciliation, and investigation of deposit or payment discrepancies as assigned.
• Maintain reliable customer account records, contact information, collection notes, and supporting documentation.
• Assist with credit applications, credit references, new account setup, and month-end Accounts Receivable reporting or reconciliation as needed.
• Safeguard sensitive financial and customer information and follow approval, fraud-prevention, and internal-control procedures.
• Assist with tracking, documenting, and reconciling vendor rebates in collaboration with the Controller and other appropriate teams.
• Use KAMO’s DDI ERP system to research accounts, review aging reports, and document activity; training on the system will be provided.
• Use Microsoft Excel confidently for account tracking, reconciliation, follow-up, and analysis.
• Manage a daily collections work queue, prioritize higher-risk and higher-value accounts, and meet follow-up deadlines.
• Communicate clearly and professionally with customers, the Controller, Accounting Assistant, and other KAMO teams; escalated concerns appropriately.

• Demonstrate persistence, consistency, and accountability without becoming abrasive or confrontational.
• Handle challenging conversations with empathy, discretion, sound judgment, and professional confidence.
• Bring strong written communication, telephone etiquette, and active-listening skills to every interaction.
• Maintain a high level of organization, accuracy, dependability, and attention to detail.
• Model KAMO’s values:
  Knowledgeable, Flexible, Integrity, Dependable, and Dedicated.

• Consistent and well-documented follow-up on overdue customer accounts and payment commitments.
• Timely resolution of account discrepancies and accurate, up-to-date receivables records.
• Professional customer interactions that balance collection results with lasting relationships.
• Effective use of Excel, DDI, and daily work priorities to meet deadlines and support the Controller.
• Accurate, organized support for vendor rebate activity and assigned accounting processes.

• Minimum two years of relevant accounting, accounts receivable, or commercial collections experience.
• Strong Excel skills and practical understanding of invoices, credits, customer payment terms, and account reconciliations.
• Accounting education, certification, or equivalent relevant work experience.
• Excellent customer communication skills, strong organization, attention to detail, and professional judgment.
• Preferred: prior accounts receivable or commercial collections experience in wholesale distribution or another customer-account-driven business.
• Preferred: experience with accounting or ERP…