Receptionist, Administrative​/Clerical

You will report to the Center Administrator. This is an onsite outpatient clinic located at our West Augusta Clinic.

You will perform clinical duties such as:

• Operates a switchboard or multi-line phone and maintains long distance call logs.

• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.

• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

• Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Assist with opening and closing the center, insurance verification, obtaining and managing medical records, and performing general administrative duties such as faxing, scanning, filing, and document management.

• Schedule Appointments:
  Manage appointment calendars, schedule patient visits, and coordinate with medical staff to improve schedules.

• Billing and Payments:
  Ensure patient accounts are updated correctly. May include collecting copay at time of visit.

• Administrative Support:
  Help with other administrative tasks, such as ordering supplies, managing office inventory.

• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• High School Diploma or GED

• 1+ years of medical reception experience

• Knowledge of Medical Terminology

• Experience with EMR Systems (Electronic Medical Records)

• Value-based care model experience

• Bilingual in English and Spanish

Augusta, GA

8AM - 5PM (Mondays - Fridays)

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number, if we do not already have it on file. Humana will send an email from  with instructions on how to add the information into your official application on Humana's secure website.

As part of our hiring process for this opportunity, we will use an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.