Project Assistant

Work Location: On-site
Department: Operations
Reports To: Construction Project Manager

FLSA Status: Hourly

Dorsett Controls is a leading provider of innovative automation solutions, specializing in custom control systems and services across a diverse range of industries, including HVAC controls and water/wastewater SCADA systems. With a commitment to precision, reliability, and cutting-edge technology, we help organizations optimize operations and enhance efficiency. At Dorsett Controls, we are dedicated to delighting our customers, creating innovative experiences, and pursuing excellence.

Our team is focused on delivering outstanding results, and we are seeking motivated individuals to join us in shaping the future of the control systems industry.

We’re seeking a detail-oriented and highly organized Project Assistant to serve as a key partner to our Construction Project Manager. This role is centered on providing direct project management support
, ensuring projects stay on schedule and fully documented from start to finish. The Project Assistant will play an integral part in tracking progress, preparing reports, coordinating stakeholders, and supporting decision-making to keep each project moving forward with efficiency and accuracy.

• Respond to phone calls by providing information, taking messages, recording service call requests, or directing calls to the appropriate individuals.
• Utilize computers for various applications, including database management, word processing, and creating project plans.
• Create, maintain, and update information in databases.
• Establish and manage filing systems, record information, update paperwork, and maintain documents, including attendance records and correspondence.
• Process new and prospective agents' licensing, certification, or bonding applications to ensure compliance with State Insurance Commission and bonding company regulations.
• Request RF licenses, cell modems, obtain SIM cards, and perform SIM card activations.
• Operate office equipment efficiently and arrange for repairs when malfunctions occur.
• Welcome visitors and callers, addressing their inquiries or directing them to the appropriate personnel based on their needs.
• Maintain scheduling and event calendars, and update project tracking sheets.
• Track Key Performance Indicators (KPIs) to ensure Quality Assurance/Quality Control (QA/QC) objectives are met.
• Monitor orders, corrective maintenance, and material deliveries.
• Support the safety program by reporting SCA and construction activities, tracking OSHA training, and participating in weekly and monthly training sessions.
• Ensure all safety equipment is current and replace expired items as needed.
• Assign safety Job Hazard Analyses (JHAs), Personal Protective Equipment (PPE), required tools, and track tool assignment and replacement. Maintain and document Standard Operating Procedures (SOPs) and standards.
• Develop standardized procedures to enhance operational efficiency.
• Address errors and resolve complaints professionally.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Accurately enter data from source documents into computer systems, following displayed formats and necessary coding requirements.
• Compare entered data with source documents or re-enter data in a verification format to identify and correct errors.
• Oversee activities related to automotive equipment acquisition, fleet maintenance, and storage facilities. Coordinate monthly vehicle maintenance and provide the required information to the administrative team.
• Prepare or review licensing applications and other forms for completeness and compliance with insurance commission or bonding company requirements.
• Mail applications, documents, and fees to…