Temporary Office​/Clerical

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

The Temporary Admissions Operations Assistant processes applications for admission, manages admissions documents, and provides general data entry. Additionally, they provide support for decisioning, tuition classification, verification of lawful presence, transfer credit review, transcript evaluation, etc.

The duties include, but are not limited to:

COMPLIANCE WITH PATIENT/FAMILY-CENTERED CARE STANDARDS:

Demonstrate dignity and respect for patients and families, including their knowledge, values, beliefs, and cultural background in planning and delivering care.

Provide information sharing to ensure patients and families receive timely, complete, and accurate information to support participation in care and decision-making.

Encourage patient and family participation in care and decision-making at the level they choose.

Promote collaboration with patients and families in policy and program development, implementation, and evaluation of health care facility design, professional education, and delivery of care.

COMPLIANCE WITH CUSTOMER SERVICE STANDARDS:

Comply with established customer service standards.

ADMISSIONS PROCESSING:

Process applications for all incoming students from multiple systems.

Complete data entry and update or maintain student information in appropriate university systems.

Assist in the evaluation of transcripts and decision-making for all undergraduate populations.

CUSTOMER SERVICE & COMMUNICATION:

Provide student-centered service while addressing inquiries and resolving complex issues.

Communicate decisions, requests for documentation, and process updates to students and internal stakeholders.

OTHER DUTIES:

Contribute to the overall success of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the immediate supervisor.

High School diploma, GED or equivalent from a recognized State or Federal accrediting organization with one year of administrative or customer service experience.

Preference given to individuals with experience in Banner SIS, Slate CRM, reporting systems, transfer articulation or admission processing experience.

KNOWLEDGE
Knowledge of Microsoft Office environments.
SKILLS
Strong written and verbal communication skills.

ABILITIES
Willingness to learn Slate, Banner, and other third party required sites and systems.
Demonstrated ability to work with a wide range of people and commitment to distinction.
Demonstrated ability to efficiently and effectively solve problems and…