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Insurance Call Center Agent

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: Coforge
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 15 - 17.5 USD Hourly USD 15.00 17.50 HOUR
Job Description & How to Apply Below

Senior Executive Talent Acquisition @ Coforge | MBA in HR and Marketing Job Title

Insurance Call Center Agent

Location

Augusta, GA

Salary

$15.00 - $17.50 per hour

Experience Required

2-5 Years

Key Skills

Answer inbound calls, Insurance

Responsibilities
  • Answer inbound calls for assigned lender relationships, assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Work account call queues call agency number given to obtain proof of coverage; call customer (on certain accounts) to obtain current insurance agency or carrier information.
  • Check insurance websites for proof of coverage and printing proof for data entry.
  • Contact agent to verify Break in Coverage (BIC) dates.
  • Assist Customer Service Coordinator as needed.
  • Help in all other (Non-Assigned) queues for accounts when needed.
  • Attend departmental meetings as requested.
  • Maintain appropriate, professional working relationships with clients and other employees.
  • Other related projects as assigned.
Seniority Level

Associate

Employment Type

Full-time

Job Function

Customer Service

Industry

Insurance

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