More jobs:
Call Center Representative
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-01-01
Listing for:
Coforge
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Be among the first 25 applicants
Base pay range$17.00/hr - $17.00/hr
Skills: Call center, customer service, retention, sales
Experience: 1 year
Job Location: Augusta, Georgia
Onsite role and Full time
Responsibilities- Promote and retain products and services.
- Experience in customer retention or sales.
- Prior experience in a call center environment is required.
- Deliver excellent customer service over the phone.
- Negotiate and process save/service order requests from customers.
- Interact with customers patiently, tactfully, and efficiently.
- Clearly explain applicable fees and adjustments to customers.
- Offer product and service options tailored to customer needs.
- Demonstrate active listening skills.
- Follow structured call flows to enhance the customer experience.
Associate
Employment typeFull-time
Job functionCustomer Service
IndustriesTelephone Call Centers
Referrals increase your chances of interviewing at Coforge by 2x
Inferred from the description for this jobMedical insurance
401(k)
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