ITM Teller - Bi Lingual Part Time

The ITM Teller is responsible for increasing Queensborough Customer Loyalty by ensuring consistent, positive, and valuable customer Interactive Teller Machine experiences. Under general supervision, but conforming to established policies and procedures, employee operates an Interactive Teller Machine and provides prompt, efficient, accurate transactions and STAR quality customer service. Employee is responsible for balancing each day's transactions.

li>Provides support to Spanish speaking customers li>Represents the Bank in a courteous and professional manner li>Accepts ITM and branch deposits and cashes checks to customers' accounts li>Accepts ITM and branch loan payments and safe deposit box rent payments li>Cross-sells the Bank's services and products li>Answers customer inquiries and gives balances li>Balances transactions at end of day li>Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations li>Performs other duties as assigned li>Research and verify account information li>Answer questions and solves problems for customers

li>Fluent in Spanish li>Must be able to work Thursday and Friday 8am-6pm, Saturday 8am - 1pm, other days as needed li>High school diploma or equivalent li>A minimum of six months cash handling & customer service experience li>Previous Teller experience strongly preferred li>Excellent interpersonal, verbal and written communication skills li>Ability to operate on-line teller terminal required li>Professional demeanor and presentation li>Proficient in Microsoft Office Suite preferred

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.