Onsite Call Center Rep Job Augusta area,Georgia USA,Customer Service/HelpDesk

Position: Onsite Call Center Rep - Starting Monday, November 2, 2026
Work Location

ONSITE - 1040 Stevens Creek Rd, Augusta, GA 30907

Compensation

$16.00/hour

Paid Training Start Date

Monday, November 9, 2026

Training Hours

Monday thru Friday: 9am - 6:00pm EST

Hours of Operation (following training)

Monday thru Friday: 7am - 7pm EST

Please note:

During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?:

Paid training
Team-oriented work environment
Growth opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

In This Role, You Will:

Billing inquires
Disconnect/Reconnect
Payment Arrangements
Budget Billings
Make payments
Process trouble and outage orders
Move In/Out Service
Assist with My Account (Online Accts)

Qualifications

Ideal Candidate

Qualifications:

Must have great attendance
Computer Navigation skills

Must be able to type minimally 35-40 WPM

Great Communication skills

Flexible as shifts vary from 7am-7pm EST (shifts will be assigned in last 2 weeks of class)
Open to working overtime – in the event a major storm impacts our Service Territory we will be required to work long hours to include evenings and weekends
Adhere to a break and lunch schedules as assigned
Must be comfortable utilizing different systems/multiple screens

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP