Success Center Coordinator

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Job Title:

Success Center Coordinator Agency:
Augusta Technical College Job Requisition  Shift: Not Applicable (United States of America) Compensation Details: $60,000 - $69,680.04; COMMENSURATE WITH EDUCATION AND WORK EXPERIENCE.

The Success Center Coordinator oversees daily academic support activities and operations of the Success Center at all locations.

• Oversee the management and daily operations of the Success Center at all locations.
• Plan and develop goals, policies and procedures for Success Center operations and activities.
• Supervise and coordinate contracts and work schedules of Instructional Support Specialists at assigned locations.
• Develop and implement interventions that increase student success, based on research and best practices, including identifying and reaching out to targeted student groups.
• Monitor the use of the Success Center utilizing academic center management software.
• Monitor the status of early alert referrals and coordinates follow-up services with students.
• Assist with the development and implementation of the college’s student retention efforts, especially for academically underperforming students.
• Collaborate with academic and student affairs to identify retention action plans for targeted populations.
• Market Success Center services and hours of operations to students, faculty, staff, and college administration.
• Serve on college committees such as retention committee; attend seminars, workshops, conferences, and work groups as appropriate.
• Inform Dean of Academic Affairs of any conflicts/ issues which impede Success Center operations.
• Assist grant coordinators with preparation of quarterly and annual grant performance reports.
• Offer NOCTI testing once per term through the Success Center.
• Perform any other related duties as required.

• Good interpersonal skills and the ability to work well with others.
• Effective oral and written communication skills.
• Ability to work independently with minimal supervision.
• Knowledge of and skill in long-range and short-range planning, program development, and program evaluation.
• Knowledge of student success and retention initiatives, outreach strategies, and marketing techniques.
• Ability to travel within and out of state as required.
• Good decision-making and problem-solving skills.
• Working knowledge of common operating systems (Windows 8 and 10) and software applications (Microsoft Office Suite).
• Good organization skills with keen attention to details.

• Master’s degree in counselor education, counseling psychology, higher education administration, or a related field from a regionally accredited institution.
• Three to five years’ work experience in an educational environment with culturally diverse and/or at-risk student populations.
• Two to four years’ experience with program administration and development.

• Experience coordinating outreach programs and implementing student/academic support activities in a community or technical college setting.
• Demonstrated public speaking experience.
• Experience with an enterprise student information system (e.g., BANNER) and academic center management/service tracking software (e.g. Accu Campus).

Minimum Qualifications:

Associate's degree from an academic institution accredited by an institutional accrediting agency recognized by the…