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Call Center Training Lead & Onboarding Coach

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: URBN
Apprenticeship/Internship position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR

Job Description & How to Apply Below

URBN in Augusta, Georgia is seeking a Contact Center Training Supervisor to lead end-to-end learning strategy, curriculum development, and coaching for the contact center team. The role connects instructional design, QA alignment, and operational analytics to accelerate agent time-to-proficiency, improve key metrics, and build a high-performing service organization across all shifts.

Candidates should possess strong communication, coaching ability, and advanced data skills, with willingness to

For the Call Center Training Lead & Onboarding Coach position at URBN, we are reviewing applications now.

We are looking to fill the Call Center Training Lead & Onboarding Coach position at URBN in Augusta, GA, United States.

The Call Center Training Lead & Onboarding Coach role at URBN is now open for applications in Augusta, GA, United States.

Join us at URBN as our next Call Center Training Lead & Onboarding Coach in Augusta, GA, United States.

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