Health Administration Associate

Job Title: Medical Back Office Case Worker / Health Admin Associate

Role: Healthcare Administration & Back Office Operations

Pay Rate: $17/hr on W2

Experience: 1+ years of healthcare administration, health insurance operations, member services, enrollment, eligibility, or back-office processing preferred

Location: Augusta, GA (Onsite)

We at Coforge are hiring Medical Back Office Case Workers (Health Admin Associates) for our healthcare operations team in Augusta, GA
.

Pay Rate: $17/hr

Work Type: Full-Time, Onsite

The Medical Back Office Case Worker is responsible for processing member enrollment, eligibility, and maintenance activities while ensuring accuracy, compliance, and timely case resolution in support of healthcare and health insurance operations. This role requires strong attention to detail, data-entry accuracy, and the ability to manage high-volume workloads in a fast-paced environment.

• Review, update, and maintain member records.
• Process enrollment, eligibility, and member maintenance requests.
• Validate member information and ensure data accuracy.
• Research and resolve discrepancies related to member accounts.
• Track and manage cases through completion.
• Perform high-volume data entry and database updates.
• Generate reports and provide status updates.
• Support Medicare, Medicaid, Medicare Advantage (MA), D-SNP, and Managed Care processes.
• Ensure compliance with HIPAA and healthcare regulations.
• Meet productivity, quality, and service-level expectations.

• High School Diploma or GED required.
• Basic knowledge of healthcare and health insurance operations.
• Understanding of healthcare terminology, enrollment, and eligibility processes.
• Strong data-entry and typing skills with high accuracy.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, deadline-driven environment.

• Experience in healthcare administration, member services, or health insurance operations.
• Knowledge of Medicare, Medicaid, Medicare Advantage (MA), D-SNP, and Managed Care programs.
• Experience with enrollment, eligibility, claims, or healthcare databases.
• Familiarity with HIPAA and healthcare compliance requirements.