Information Technology System Engineer

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We are looking for a dynamic and experienced Senior Systems Engineer to join our fast‑paced, growing managed service provider family at Premier Networx! As a managed service provider, we provide proactive IT support to our SMB clients in the greater Augusta area.

Our Culture – We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction.

• We strive for excellence in everything we do
• We always aim to make a positive impact with each other and our clients
• We have passion that drives us to continuously learn and grow
• We are dedicated to creating a supportive and inclusive environment where everyone feels valued and respected.
• We believe together, we can achieve great things.

• Proactive Ownership – Taking initiative, assuming responsibility, and driving results without waiting for instructions.
• Client Experience First – Prioritizing the satisfaction and success of our clients.
• Unrelenting Dedication – Persistently pursuing excellence even in the face of challenges or setbacks.
• Promises Kept – Fulfilling commitments, honoring agreements and delivering on our word.
• Embraces Change – Welcoming and adapting to shifts, innovations and evolving circumstances.

By upholding these core values, we create a strong and supportive culture that enables us to achieve great things together.

• Ambitious learning environment—we pay for certifications & reward learning achievements.
• Customized career‑progress plan tailored to your skill level, interests, and goals.
• Generous leave: PTO, Holidays, and Comp time
• Competitive and comprehensive medical, dental, and vision insurance, including life and disability plans.
• Retirement - IRA

Senior Engineers are strong in all the most common and popular networking and server technologies as well as some of the more mature ones. In addition to strong technical aptitudes, backed by at least five years of hard‑core in the trenches experience, this person is a powerful communicator and a person who can manage well when the client is in a pickle and needs strong guidance.

This person should be prompt and/or know the importance of communicating next steps and ETAs to clients. This person should be skillful at pre‑project/work‑briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Microsoft Server, Exchange, SQL, cloud infrastructure (M365 or Google Workspace) web services, networking, VPNs, firewalls, backups, Linux, UNIX and more.

The more truly capable the engineer is in all these areas, the higher the utility value.

• Establish network environments by designing system configurations, directing system installation, and defining, documenting, and enforcing system standards.
• Design and implement new solutions and improve existing infrastructure.
• Service, configure, install, and maintain customers' IT equipment (Windows servers, workstations, routers, switches, AD, GPO, VPN, DNS, DHCP, VLAN, WAN, etc.).
• Manage and maintain Windows servers, routers, firewalls, wireless devices, switches, and other networking equipment.
• Configuring, installing, and troubleshooting:
  Windows server and workstation operating system (Win 8, 10, 11, 2012, 2016 & 2019); firewalls, managed switches, routers, WIFI systems; O365 suite. AD and its functions (Users/Groups, NTFS permissions, GP), MS SQL Server 2008 and higher. Networking: switches, routers, servers, cables, firewalls, LAN/WAN, TCP/IP, DNS, UDP, latency, VoIP, QoS.
• Working knowledge of either or both Microsoft Azure or Amazon AWS
• Working knowledge of M365 components such as Exchange Online, Teams, SharePoint, Intune, Security & Compliance,…