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Director of IT: Cloud UC​/CCaaS, AI & Digital Identity

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A healthcare organization in Georgia is seeking a Director of IT (Telecom) to provide strategic leadership for cloud-based communication and engagement technologies. This role involves overseeing multidisciplinary teams responsible for AI innovation and contact center operations while ensuring compliance and operational excellence. The ideal candidate will have over 12 years in Unified Communications leadership, experience with Genesys Cloud and Salesforce integration, and a strong understanding of healthcare environments, particularly Medicaid and Medicare.
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