Program Manager - Operations

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The Program Manager serves as single point of contact (POC) for the Base Operations and Maintenance Support (BASOPS) contract supporting customers and community with full responsibility of its engineering, maintenance, operations, and quality management programs. The PM will serve as the functional lead supporting the installation Department of Public Works program(s), having full authority and responsibility for assuring performance objectives and standards are met.

Responsibilities

• Responsible for ensuring that work performed under the PWS meets all requirements and responsibilities.
• Ultimately responsible for all contract activities and performance, holds the requisite authority to make and implement decisions regarding contract performance and changes to the contract.
• Establishes and sustains an ongoing performance-based organization that applies best practices and continuous process improvement to achieve highest levels of service and significant cost savings.
• Ensures the customer’s facilities are operated and maintained cost effectively, efficiently, and in a first-class condition. Directs and monitors the performance of the BASOPS staff, resolves problems and/or conflicts and maintains open communication with staff, the customer, vendors, and other stakeholders.
• Ensures all documentation and deliverables are accurate, complete, and delivered on-time, develops/presents formal presentations for various contract and corporate business requirements.
• Tracks, analyzes, and trends project costs/oversees the planning, budgeting, and financial process.
• Ensures compliance with training and certification requirements.
• Serves as primary point of contact between the company and the Government for all contract performance matters
• Accomplish contract objectives, planning, budgeting, overseeing and documenting all aspects of each specific contract section.
• Work closely with management to make sure that the scope and direction of the contract is on schedule, and in conformance with the contract requirements.
• Be directly Accountable for and response of non-conformance reports.
• Be directly Accountable for legal compliance of contracting activities including relationships with subcontractors and suppliers.
• Be directly accountable for P&L of the project.
• Be directly Accountable for Safety and Health of contracted and subcontracted personnel and Client’s employees and visitors affected directly or indirectly by contract activities.
• Be directly Accountable for Environmental conservation and performance directly or indirectly related by contract activities.
• Brief Investigation reports to the U.S. Government after major losses (Including fatalities; multiple (over
  3) injuries (beyond first aid cases); lost time injuries over 5 days long; material losses; major breakdowns incurring or threatening over 24 hours shutdown of base operations; and environmental incidents affecting local or regional flora and fauna; or losses with the potential for extended and sustained (over 24 hours) negative media attention; Legal violations, etc.).
• Provides guidance and direction to finance and accounting, human resources, labor relations, training, security, safety, and environmental.
• Assumes and performs other duties and responsibilities not specifically outlined herein but which are logically and properly inherent to the position.

• The Program/Project Manager shall have as a minimum a bachelor’s degree or higher in business, engineering, or architectural disciplines, and shall have a minimum of 10 years’ management experience in facilities management.
• Experience with General Fund Enterprise Business Systems (GFEBS) software a strength.
• Experience with RS Means cost estimating software is a strength.
• Proven ability to manage and coordinate activities of staff engaged in planning and scheduling of maintenance and repair work.
• General knowledge of physical plant management including exposure to building systems, HVAC, plumbing and/or…