Public Safety Manager

We are seeking an experienced, proactive, and highly motivated Public Safety Manager to support the Houston Downtown Management District's (HDMD) Clean & Safe Program. This position plays a key role in maintaining a safe, welcoming, and vibrant Downtown Houston by overseeing daily public safety operations, coordinating contracted security providers, public safety ambassadors, outreach partners, and law enforcement agencies.

Reporting to the Deputy Director of Public Safety, the ideal candidate will be a resourceful, hands-on professional with strong leadership, problem-solving, and communication skills. Key responsibilities include coordinating field operations, monitoring contractor performance, responding to public safety concerns, supporting special events, and identifying opportunities to improve operational effectiveness.

This is a full-time, salaried position with a regular schedule of 3:00 PM to 12:00 AM. Flexibility to work weekends, holidays, special events, and respond to emergencies outside scheduled hours is required.

This position has a salary range of $93,814 to $102,684.

Downtown Houston+ (DTH+) comprises organizations that champion and enhance Downtown Houston, including Central Houston Inc. / Central Houston Civic Improvement, the Downtown Redevelopment Authority, and the Houston Downtown Management District.

Founded in 1983, Central Houston, Inc. creates a community to advocate and advance the vision for Downtown. Led by a prestigious board of corporate and community leaders, it is a non-profit organization funded by its members. Central Houston Civic Improvement is a 501(c)(3) non-profit charitable affiliate of Central Houston, Inc., and serves as the fiscal agent for catalyst projects.

In 1996, the Texas legislature created the Houston Downtown Management District to protect and beautify the public realm, provide programming and marketing, and plan and catalyze economic development. Guided by a diverse board, it is funded through a fair and proportionate assessment of real property.

Downtown Redevelopment Authority/TIRZ #3 improves Downtown's economic well-being through capital and operational investments in parks, infrastructure, safety, and other public realm improvements. It is governed by a city-appointed or confirmed board. These improvements are made possible by reinvesting incremental property taxes within its zone's boundaries.

• Coordinate the regular activities and deployment of contracted security, outreach, and public safety service providers to ensure compliance with contract requirements, service standards, and operational expectations.
• Monitor contractor performance through regular field inspections conducted on foot and by vehicle, documenting observations and recommending operational improvements.
• Review contractor activity reports, incident documentation, daily logs, and invoices for accuracy, completeness, and contract compliance.
• Coordinate daily operational priorities with contracted vendors and communicate service expectations, assignments, and emerging issues in collaboration with the Deputy Director.
• Identify service deficiencies and recommend corrective actions to improve contractor performance and operational efficiency.

• Coordinate the daily deployment of District public safety resources, including Public Safety Ambassadors, contracted security personnel, and outreach teams, with a specific focus on deployments outside of the normal workday that require specialized oversight.
• Assist with implementing proactive public safety initiatives that support District goals, Board priorities, and stakeholder expectations.
• Monitor safety trends, quality-of-life concerns, and operational data to identify opportunities for improving resource deployment and service delivery.
• Coordinate public safety operations for special events, construction projects, seasonal programming, demonstrations, and other District initiatives.
• Respond to public safety incidents, emergencies, and quality-of-life concerns by coordinating the appropriate response, documenting incidents, and ensuring timely follow-up.
• Conduct routine patrols throughout the District to identify safety concerns, infrastructure issues, environmental…