Senior Social Media Manager Job Augusta area,Georgia USA,Marketing / Advertising / PR

Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of Big Commerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

The Senior Social Media Manager owns the organic social media across our family of brands — Commerce, Big Commerce, Feedonomics, and Makeswift — plus social support for select members of our leadership team. This is an ownership role, not a support role. It sets the strategy, builds the calendar, makes the content, publishes it, and answers for the numbers. Partners with Creative, PR, Demand Gen, Content, and Product Marketing teams, but it shapes and owns the Social Media program.

The person who does well here is a strategist who is also fast with their hands. They can build a quarter-long narrative for our brands, and can also turn a keynote clip into a live post the same afternoon without waiting on anyone.

What You'll Do Strategy And Planning

Own a documented organic social strategy for each brand, with a clear point of view on what each channel is for and which audiences it serves (customers, prospects, partners, analysts, candidates, employees).
Maintain a rolling four-week content calendar covering every brand and channel, extended and refreshed weekly, visible to stakeholders.
Set and defend the content mix: executive video, customer stories, product and platform news, events, recruiting, and reactive commentary.
Bring a quarterly plan to leadership that connects social activity to brand, demand, and communications goals.
Work alongside a new social selling agency we will deploy

Content Creation And Publishing

Write and edit for social: captions, threads, short-form video scripts, and executive posts that hold each brand's distinct voice.
Produce your own assets. Use Canva, Cap Cut, or similar to make images and cut short-form video so that routine content ships without waiting on a design queue. You'll partner with Design on higher-craft, campaign-level work and on reusable…