Retail Sales Associate

Join to apply for the Retail Sales Associate role at Wayfair
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$16.00/hr - $16.00/hr

20 hours per week

Store hours:
Monday - Saturday 10AM-8PM, Sunday 10AM-7PM

• Growth opportunities (Conversions, Promotions, and more!)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

• Lead and create a best-in-class customer experience by connecting customers with the world's biggest and best home selection.
• Greet customers as they walk in the store
• Assist at the cash wrap as needed
• Participate in operational aspects of the store, including receiving and replenishment
• Exemplify a positive and professional attitude
• Engage in a high-energy, focused, and dynamic work environment
• Support launch efforts with set-up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves, and cleaning
• Perform other duties as assigned by the shift supervisor
• Follow all company policies and Wayfair standards

• Customer service experience preferred, but open to entry-level
• Passion for great customer service and a drive to exceed sales targets
• Strong organization, self-motivation, communication and relationship management skills
• Comfortable working in a fast-paced and changing environment
• Technical acumen to learn necessary software
• Associates are expected to have availability to meet the needs of the business
• All employees will be expected to represent the brand through polished communication, personal appearance and professionalism
• Able to speak, read and comprehend English to ensure safety

• Excellent verbal communication skills
• Excellent active listening skills
• Excellent sales and customer service skills
• Ability to anticipate customers' needs
• Technical acumen to learn necessary software and systems
• Ability to process information and merchandise through a computer system and POS register system

• Frequently required to stand, walk, talk and hear; handle, feel and reach with hands and arms; occasionally sit; regularly climb or balance; and frequently stoop, kneel, crouch or crawl; lift and/or move up to 50 lbs
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work schedule will vary with the retail environment; shifts may include two hours before or after store hours. We will provide schedules a minimum of two weeks in advance. Employment contingent on successful background check.

• Associate

• Full-time

• Sales and Business Development

• Retail

Wayfair is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.