Counter Clerk

Counter Clerk

The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lifting trucks and allied products. Extensive training and learning must be successful. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

The Counter Clerk will advance in classification, skill level, and job performance allowed.

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
• Operate all material handling equipment in a safe manner
• Respond appropriately to customer demands
• Maintain valid driver's license and material handling equipment operator certifications
• Attend to after hours call schedule as required
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

• Verbal Communication - Advanced
• Parts Identification - Some Knowledge
• Customer Service - Advanced
• Written Communication - Advanced
• Mechanical - Intermediate
• Microsoft Office - Intermediate
• Computer - Intermediate

• Dedicated - Devoted to a task or purpose with loyalty or integrity
• Team Player - Works well as a member of a group

• High School or Equivalent or better

Work experience involving shipping or parts operations related tasks is preferable. Experience using personal computers and basic typing skills are required.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.